General Policies

Shipping
Casauri ships from Florida, USA within one to two business days from receipt of order at the Casauri.com warehouse (depending on product availability and weather conditions) via UPS or FedEx. Shipments to Alaska and Hawaii must select 2nd Day or Next Day Air only. We do not ship to P.O. Boxes, APO'S, and FPO'S.

International Orders
International shipments (including Canada) will be via FedEx International Priority. Please be advised that your purchase may be subject to additional fees including but not limited to customs tariffs, duties, brokerage fees, excise and local taxes, or any other charge assessed by the receiving country or carrier. Casauri will not be responsible for any of these assessed fees. In the event you elect not to pay assessed fees, you may refuse the shipment. We will credit your account for the returned item upon receipt in original condition less any associated shipping, handling charges, or any fees assessed by the receiving country or carrier for the return postage.

Warranty/Returns
If you are not satisfied with your Casauri purchase, please notify us to assign you a Return Merchandise Authorization number. We accept returns within 30 days of purchase in new and saleable condition in the original packaging. Shipping and handling fees are not refundable. However, in the event of a manufacturer's defect, we will exchange the product or issue a full refund upon receipt of the merchandise. For Casauri.com returns, please send an email to returns@casauri.com, include your name, order number, and reason for return. For eBags orders, please contact www.eBags.com for specific return instructions.

Product Notice
Please note that Casauri products may come with removable components such as shoulder straps. The shoulder strap is not a toy and not to be played with by children or minors.

Casauri.com acceps Visa, MasterCard, American Express and Discover.

Thank you for your order - Enjoy your new case!!!